Terms and Conditions
Article 1 – General
1.Red Snapper Boat Trips offers boat tours and snorkeling activities in and around Curaçao.
2.Red Snapper Boat Trips reserves the right to alter routes, departure, and return locations as needed due to weather conditions, shallows, or other legitimate reasons. Passengers will be notified promptly.
3.The captain holds final responsibility, and safety is always the top priority.
4.By booking a trip or participating in a snorkeling activity, you agree to the general terms and conditions of Red Snapper Boat Trips.
Article 2 – Bookings and Trips
1.Bookings for trips can be made individually or as a group via our website or agents.
2.Passengers must be on time at the agreed departure location before the scheduled departure time.
3.Subleasing the boat to a third party is prohibited.
Article 3 – Boat Rental and Private Tours
1.Red Snapper Boat Trips offers boat rentals for both private and group tours with a single vessel. Your booking confirmation will provide full details of your tour.
2.Boat rental with Red Snapper Boat Trips includes the captain.
Article 4 – Liability of Trips
1.Red Snapper Boat Trips is not liable for any damage to personal property or injury to passengers.
2.Passengers board piers and boats at their own risk.
Article 5 – Passenger Liability
1.Passengers are responsible for any damage to property belonging to Red Snapper Boat Trips.
2. All activities organized by Red Snapper Boat Trips are undertaken at the passenger’s own risk.
Article 6 – General Liability
1. Red Snapper Boat Trips is not liable for personal injury or damage of any kind, except in cases of intent or gross negligence on the part of Red Snapper Boat Trips.
2.Parents are responsible for their children. Life jackets are available upon request.
Article 7 – Complaints
1.Complaints should be reported to Red Snapper Boat Trips as soon as possible to facilitate a suitable resolution.
2.Complaints not resolved on-site must be submitted by email within 7 days after the activity has concluded.
Article 8 – Personal Data
1.Personal data is collected solely for booking purposes and will not be kept longer than necessary.
2.By booking, the customer provides irrevocable consent for the use and storage of personal data by Red Snapper Boat Trips.
Article 9 – Cancellation and payment policy of Red Snapper Boat Trips
1.Clients can cancel up to 24 hours before the tour date.
2.Cancellations must be submitted via phone, WhatsApp, or email and confirmed by Red Snapper Boat Trips.
3.Payments can be made online or at the departure location before the tour.
By making a reservation with Red Snapper Boat Trips, you agree to these general terms and conditions.